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REFUNDS
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund - no questions asked. Sorry we cannot refund shipping charges on delivery and return of goods.
GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
METHOD OF REFUNDS
Romeo Pet LLC will refund to your credit card that the original order was charged.
HOW TO MAKE A RETURN
All we ask is that you click on the link below, fill out the form, and return the product in its original condition with its packaging. We will not accept returns that are not accompanied by a valid Returns Authorization (RMA) number.
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